At Garden Plants Sales, we value your privacy as much as we value the quality of our plants. This policy explains how we collect, use, and protect your personal information when you visit buygardenbulbs.com. Just as we carefully nurture our plants, we’re committed to nurturing your trust through transparent data practices.
1. Information We Collect
When you shop with us, we may collect:
- Personal Details: Name, email address, shipping address, and contact number when you place an order for our bedding plants, shrubs, or gardening essentials.
- Payment Information: Card details processed securely through our PCI-DSS compliant system (we never store full card numbers).
- Garden Preferences: Information about your plant interests and purchase history to improve our recommendations.
- Technical Data: IP address, browser type, and device information to enhance website functionality.
2. How We Use Your Information
Your data helps us provide the best gardening experience:
- Process orders for our flowering bulbs, fruit trees, and garden plants
- Provide customer support for your gardening questions
- Improve our product range and website functionality
- Send relevant offers (only with your consent) about seasonal plants like spring flowering bulbs
- Prevent fraud and ensure payment security
3. Data Sharing & Disclosure
We treat your data like delicate seedlings – with care and protection:
- Service Providers: We share only necessary information with shipping carriers to deliver your gardening essentials.
- Payment Processors: Visa, MasterCard, JCB, and PayPal receive transaction details to process payments securely.
- Legal Requirements: We may disclose information if required by law, similar to how we comply with plant export regulations.
- We never sell your data to third-party marketers.
4. Data Storage & Security
We protect your information with the same diligence we use to package our plants:
- All data is stored on secure servers with 256-bit encryption
- Payment details are processed through PCI-DSS compliant systems
- Regular security audits ensure continuous protection
- Data is retained only as long as necessary for order processing or legal requirements
5. Your Rights
You have control over your personal data, just as you have control over your garden:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request removal of your data (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we use your data
To exercise these rights, please contact us at [email protected].
6. Cookies & Tracking Technologies
Our website uses cookies – small data files that help your browsing experience grow:
- Essential Cookies: Necessary for processing orders of fruit bushes and garden plants
- Performance Cookies: Help us improve website functionality
- Marketing Cookies: Used only with consent to show relevant offers
You can manage cookie preferences through your browser settings. Disabling cookies may affect some website features.
7. International Data Transfers
As we ship globally (excluding Asia and some remote areas), your data may be transferred internationally. We ensure all transfers comply with GDPR and other applicable data protection laws.
8. Policy Updates
We may update this policy as our business grows, just as we expand our range of decorative shrubs and garden bulbs. Significant changes will be notified through our website or email.
Contact Us
For any privacy-related questions, please contact our Data Protection Officer:
Email: [email protected]
Postal Address: 73 Isambard Brunel Rd, Portsmouth, GB PO7S 3HO
